Unlock the secrets to dealing with difficult people with PeopleKey.
Minimize stress in business and personal relationships with a simple and effective tool to help you deal with more than 100 different difficult behaviors. PeopleKey acts as a communication reference guide for experienced managers and team leaders, as well as a comprehensive learning companion for new managers and business students.
The key to working with difficult people is dealing appropriately with their troubling behaviors. After all, they rarely look for ways to improve their own bad behavior.
Six bold icons help you quickly identify an appropriate general category. Upon selection, related behaviors are listed to further pinpoint the correct problem. The guide then provides suggestions and appropriate language to resolve the difficult situation. In addition, it offers possible reasons for the behavior, so that you can find ways to avoid it or minimize the negative impacts in the future. Finally, it identifies potential problems that could arise if the behavior isn’t addressed, helping you to understand the cost of not taking action.
PeopleKey may be especially helpful in preparing individuals to move into management roles or begin working on teams. It may also help increase productivity.
Conflict arises in all aspects of our daily lives. PeopleKey can help a variety of individuals including:
If you want to minimize conflict and anxiety in your everyday interactions with others, PeopleKey will be a key to your success.
Walsh College and other educational institutions for providing me the opportunity to teach the art and science of business and communications to future leaders.
Len Brzozowski (Xavier University), for encouraging me to hone my skills in a way that could, in turn, help others succeed.
Community Foundation of Southeast Michigan for awarding me the Adams Entrepreneurial Fellowship, allowing me to be expertly mentored by Raymond Campbell (Mastermind Solutions, Inc.); and continuously cheered on by Jan Hubbard (Walsh College).
My amazing family for supporting this project from inception to implementation.
CPS for programming and website development.
AusQuinn, LLC, for ongoing encouragement.
and of course…
Many previous employers, managers, and employees, for providing me the opportunity to personally address each and every one of these difficult behaviors!